Battery and e-foil

Quick help and troubleshooting for your battery and e-foil.

Water has entered the battery compartment:

• Check the battery compartment and mast seals. Look for any kind of contamination, such as sand and damage.
• Check that the battery compartment closes completely and that the battery is seated correctly and level in the battery compartment. Check the contact pressure of the latches. If necessary, clean the contact surface of the battery.

The e-foil simply shuts off while riding:

• Get back to shore as soon as possible and open the battery compartment.
• Check the remote for error messages and verify that a connection to the board is possible.
• Check that the data line is plugged in properly.
• Make sure there is no debris or water between the data lines.

Can I continue to use my battery after I drop it?

• Contact Aerofoils support and do not continue to use the battery under any circumstances.

There is damage to the power lines:

• Contact Aerofoils support.