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The remote control switches off automatically:
- Check the battery level of the remote control.
- In the settings under "Battery Saving" --> "Power Timeout" adjust the time until automatic shutdown in idle mode if the automatic shutdown occurs too quickly for your needs.
The remote control does not turn on:
- Charge the remote control.
- If the remote control has not been used for a long time, the charging process is briefly confirmed haptically when it is plugged in. It may take up to 15 minutes until the charging status is shown on display.
- Check the battery status of the remote control and the e-foil.
- The signal may be disturbed if the remote control and the board are underwater for too long/deep.
The remote control does not connect to the e-foil:
- Re-pairing may be necessary after a software update.
- Perform a new pairing (Pairing the Remote Control).
- Check if the connectors in the board are inserted correctly and have contact, clean the contacts if necessary.
The remote control loses the connection to the e-foil if:
- An unpair is performed in the menu.
- A new board has been connected in the meantime.
- The board has been connected to another remote control in the meantime.
Repeat the pairing. Instructions can be found under: Pairing the Remote Control.